Solve problems with Learn ViewPoint
If you're having sound or connection problems with Learn ViewPoint, first:
- Check your Internet connection
- Try clearing your cache and cookies
- Check that your IT department has allowed you access to view embedded Vimeo videos.
- Try waiting a few minutes before re-connecting to Learn ViewPoint
Due to browser policies to prevent unwanted ads from playing automatically, videos with autoplay or autostart enabled will play with the volume muted. Since this is now the default behavior for most browsers, make sure that the controls are enabled on your video so that your users will be able to unmute them.